Service 02 · Import / Export

Clean papers, smooth borders.

Contracts, trade documents, certificates of origin, customs formalities — we manage the process so deadlines hold.

Documents decide deadlines.

International shipments rarely fail because of the goods — they fail because of papers: a missing certificate of origin, a wrong tariff number, an incomplete invoice. We know these pitfalls and clear them out of the way before the goods are on their way.

You keep the overview, we take care of the details: from contract drafting through document review to customs clearance with experienced partners.

Trade documents and freight papers on a deskZOLL / DOCS
What's included

Handling in detail.

01

Contracts & Incoterms

EXW to DDP: we define with you who is responsible for what — and set it down in the contract.

Contracts
02

Trade documents

Commercial invoice, packing list, freight papers: complete, consistent and on schedule.

Documents
03

Origin & preferences

Certificates of origin and preferential agreements used correctly — this saves duties and avoids queries.

Origin
04

Customs clearance

Import and export clearance with experienced customs partners — including tariff classification and VAT handling.

Customs
05

Compliance & checks

Sanctions lists, import regulations, product requirements: we check before it gets expensive.

Compliance
How it works

From contract to proof.

01

Shipment data

You supply goods, value, origin and destination — we define the document requirements.

02

Document preparation

We prepare and check all papers — tailored to country and goods type.

03

Customs clearance

Our partners clear customs at the border — we monitor deadlines and queries.

04

Proof & filing

You receive all records complete and orderly — documented audit-proof.

Who it's for

When we handle the processing.

Your own suppliers

You have the source, but you need documents, certificates of origin and customs clearance.

New markets

You're importing or exporting to a country for the first time and don't know the regulations.

Deadline pressure

You want to make sure paperwork doesn't hold up a shipment.

Our standard

Borders are no risk when you know them.

Every country, every goods type has its rules. We comply with them — so your goods aren't sitting in a customs warehouse, but on the shelf.

Frequently asked

Handling — answered briefly.

01Do you also take on just the customs clearance without sourcing?
Yes — handling can be booked on its own. Many customers bring their own suppliers and use us for documents and customs clearance.
02Which Incoterms do you recommend?
That depends on route, goods and risk allocation. When in doubt, we advise you — and on request take on more responsibility, all the way to DDP.
03What happens if customs has queries?
We answer — directly and with complete documentation. That's the advantage of cleanly prepared documents: queries stay rare.
04Do you work with your own customs brokers?
We work with experienced, specialised customs partners in Switzerland and at the relevant borders — coordinated by one point of contact at our end.